I met with Chris to discuss my car rental. He was an extremely kind gentlemen and we had no problems with the rental. Great experience.
Cheri was Awesome! She went out of her way to pick me up from my house first thing in the morning to make sure I had a car for work. Professional, efficient, and friendly!
Carlos is great!
Rude and very unprofessional. No communication between employees. When I called on a Saturday & gave my reservation # to make sure I had a car for Monday. I arrived at the auto body & call Hertz to see if they can come get me or do I go to them? Whoever answered said, "we don't have a car for you", "all it says here car for (my name)".. he continues "I don't know what that means, but we dont bring the car to you". I explained how I called on Saturday to reserve it. "I don't even have a guy here to go for you right now". What kind of damn service is that? I had to get to work and this caused unnecessary stress. I advice for them to be more professional. Communicate & besides telling a PAYING CUSTOMER "I don't have anything for you" tell the customer "let me see what I can do for you". Whoever I spoke to on Saturday and Monday were both rude and unprofessional. Do they even know what they're doing? On top of not giving information correctly to the customer to cause even more confusion and frustration!!!!! NEVER AGAIN!
Real accommodating.
Hertz Rent A Car is a US Car Rental based in Clifton, New Jersey. Hertz Rent A Car is located at 593 Broad St, Clifton, NJ 07103, USA.
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