So... joined last month and haven't had time to work out yet because of my very busy schedule. Went today and was told I couldn't work out or get my tag because I didn't have a cancelled check. I told them I don't use checks at all, I'm completely paperless (it is 2017 after all). I pay all bills online, with a credit card, or auto pay. I asked to speak to the manager, who had no information or logical explanation at all. I had my routing number and account numbers, 6 major credit cards, and agreed to sign a bank draft authorization form, all of which were not acceptable to him! He said I had to go to my bank (which is closed now), and get a form from them... WTH!!! I told him I wanted to speak to the owner since he said it was not a corporate owned Planet Fitness and he said the owner doesn't speak to customers- REALLY?! Now that's impressive. I then told him I don't patronize companies where owners hide from their clients and asked him to cancel my membership and refund any money they took from my bank. I was told he could not do that. Of course, my next question was obvious... if you say you aren't authorized to withdraw money from my account without the form you want me to go get from my bank, then how did you take my money? He said to email the regional manager! I said I've never even been in the gym, and signed up online, yet is answer was I don't know if they will give you a refund (but I'm not allowed to use the gym)! I pay all my bills by way of auto pay or credit card but this owner won't do what EVERY other business will do! Shady, ignorant, and obviously is scared of people canceling! That speaks volumes of how this business is operating. I will happily pay more to go to a real gym now. STAY AWAY FROM PLANET FITNESS!!!
The best gym so far since I have been going there for the last five years getting a hard core cardiovascular workout and doing the thirty minutes zones which includes you to change stations every time when the red light pop ups but when the green light pop ups you must begin the exercise without hesitation. It has been a fun and incredible since I signed up for the Black Card zone three years ago and it allows me to go into the massage room to sit back and take away the anxiety. Lately, I have been at my best and also at my worst when things tend to get unpredictably strange when you talk to certain people and everything gets out of control when you are trying to reason with them over a overwhelming process of time. I have been going there for weeks and by the end of the year, I am going to become the strongest bodybuilder to make a solution and declare what is right for my mind and my body. This too shall pass! Good things must come to a end but let's face it we are just beginning. Amen!
All we need is a full-length mirror in the women's locker room! We're expecting for a long time. Does someone care??
this location have many staff at the same time but yet a lot of sections are missing paper towels for more then half hour and they can't change them? Another thing they have a (bench press) machine that's been out of service for almost two weeks now????? God forbid we missed a payment or can't pay we are automatically banned from entering correct?? Come on people do your job and have those machines fully functional at all times .... what's the yearly maintance fee and the auto payment from credit cards for ......nothing ???
Low priced gym with many locations and enough equipment and space to serve my needs.
Planet Fitness is a US Gym based in Clifton, New Jersey. Planet Fitness is located at 600 Getty Ave, Clifton, NJ 07011, USA.
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